Carolinas Signature Property Management LLC
Effective Date: October 2026
Carolinas Signature Property Management LLC ("CSPM," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide through our website, online services, and text messaging communications.
This Privacy Policy explains how we collect, use, protect, and handle your information.
1. Information We Collect
We may collect personal information that you voluntarily provide when interacting with our website or services, including:
- Name and contact information, including email address and mobile phone number.
- Information submitted through rental applications, showing requests, maintenance requests, tenant and owner portals, and general inquiry forms.
- Information provided during communications with our office, including text messages, emails, and telephone inquiries.
- Other information necessary to provide property management, leasing, and related services.
2. How We Use Your Information
We use the information collected for legitimate business purposes, including:
- Responding to inquiries and providing customer support.
- Communicating with prospective tenants, current tenants, property owners, and applicants.
- Scheduling property showings, inspections, and maintenance services.
- Sending text messages and notifications regarding rental applications, lease agreements, maintenance requests, account updates, and other property management matters.
- Providing information regarding properties and services you have requested.
- Improving our website, services, and customer experience.
Text messaging communications are intended primarily for business-related purposes.
3. Text Messaging and SMS Communications
By providing your mobile phone number and consenting to receive text messages from Carolinas Signature Property Management LLC, you agree to receive communications related to our property management and leasing services.
Messages may include appointment confirmations, showing information, maintenance updates, rental application communications, lease notifications, and other service-related information.
Message frequency may vary. Message and data rates may apply.
Mobile carriers are not responsible for delayed or undelivered messages.
Consent to receive text messages is not a condition of purchasing or obtaining our services.
4. Information Sharing and Privacy
Carolinas Signature Property Management LLC does not sell or rent personal information to third parties or affiliates for marketing or promotional purposes.
We do not share personal information with third parties or affiliates for their marketing or promotional purposes.
Mobile phone numbers, text messaging opt-in information, and consent records will not be shared with third parties or affiliates for marketing or promotional purposes.
Rental Application Processing and Verification
When you submit a rental application, Carolinas Signature Property Management LLC may provide necessary applicant information to authorized third-party service providers for purposes of processing applications, conducting credit and background checks, verifying employment and income, reviewing rental history, and evaluating rental qualifications.
This information is used solely for legitimate rental application processing and related business purposes and is not sold or shared for marketing or promotional purposes.
Other Business Service Providers
We may also provide information necessary to authorized service providers who assist with property management operations, including payment processing, maintenance coordination, property management software, and related services.
Information is provided only as reasonably necessary to perform the requested services or fulfill our business and legal obligations.
We may also disclose information when required by applicable law, court order, or other lawful legal process.
We respect the confidentiality of the information entrusted to us and do not use or disclose it for unrelated marketing purposes.
5. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or misuse.
However, no method of electronic transmission or data storage is completely secure, and we cannot guarantee absolute security.
6. Opting Out of Text Messages
You may opt out of receiving text messages from Carolinas Signature Property Management LLC at any time by replying STOP to any text message.
For assistance, reply HELP or contact our office directly.
Once you opt out, you will no longer receive text messages through the applicable messaging service unless you subsequently provide consent again.
7. Applicable Laws
This Privacy Policy and our handling of personal information are subject to applicable federal laws and the laws of North Carolina and South Carolina, as applicable to our business operations and services.
8. Changes to This Privacy Policy
Carolinas Signature Property Management LLC reserves the right to update or modify this Privacy Policy as necessary to reflect changes in our business operations, legal requirements, or communication practices.
Any updates will be posted on our website with a revised effective date.
9. Contact Us
If you have questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact:
Carolinas Signature Property Management LLC
Email: info@CarolinasSignature.com
Phone: 980-209-9745